Question 1

What are the different markets in which
        Zendesk and
        TalentLMS compete against each other?

Accepted Answer

Zendesk and
        TalentLMS compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and TalentLMS compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        7.81%
        market share in comparison to
        TalentLMS’s
        0.59%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        TalentLMS holds the
        8th spot.

Question 3

How many customers are acquired by
        Zendesk and
        TalentLMS in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        171,504 customers and
        TalentLMS has
        12,991 customers in the
        Knowledge Management
        segment. Zendesk has
        158513 more customers than
        TalentLMS in this category.

Question 4

What are the countries in which
        Zendesk and
        TalentLMS has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
TalentLMS has more customers in United States, United Kingdom and Canada.

Zendesk Vs TalentLMS : In-Depth Comparison

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Comparing the customer bases of Zendesk and TalentLMS

Comparing the market share of Zendesk and TalentLMS

Compare Zendesk vs TalentLMS customers by geography

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