Question 1

What are the different markets in which
        Zendesk and
        soLearn compete against each other?

Accepted Answer

Zendesk and
        soLearn compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and soLearn compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        12.33%
        market share in comparison to
        soLearn’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        soLearn holds the
        123rd spot.

Question 3

How many customers are acquired by
        Zendesk and
        soLearn in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        164,474 customers and
        soLearn has
        2 customers in the
        Knowledge Management
        segment. Zendesk has
        164472 more customers than
        soLearn in this category.

Question 4

What are the countries in which
        Zendesk and
        soLearn has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
soLearn has more customers in France and Canada.

Zendesk Vs soLearn : In-Depth Comparison

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Comparing the customer bases of Zendesk and soLearn

Comparing the market share of Zendesk and soLearn

Compare Zendesk vs soLearn customers by geography

Customer Movements for this month

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