Question 1

What are the different markets in which
        Re:amaze and
        LiveAgent compete against each other?

Accepted Answer

Re:amaze and
        LiveAgent compete against each other in
        the Instant Messaging And Chat, Knowledge Management, Contact Center, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        Re:amaze
        and LiveAgent compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Re:amaze has a
        0.30%
        market share in comparison to
        LiveAgent’s
        0.28%.
        Since it has a better market share coverage,
        Re:amaze holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        LiveAgent holds the
        14th spot.

Question 3

How many customers are acquired by
        Re:amaze and
        LiveAgent in the
        Knowledge Management segment?

Accepted Answer

Re:amaze has
        6,921 customers and
        LiveAgent has
        6,339 customers in the
        Knowledge Management
        segment. Re:amaze has
        582 more customers than
        LiveAgent in this category.

Question 4

What are the countries in which
        Re:amaze and
        LiveAgent has more customers?

Accepted Answer

Re:amaze has more customers in United States, United Kingdom and Canada.
LiveAgent has more customers in United States, United Kingdom and Canada.

Re:amaze Vs LiveAgent : In-Depth Comparison

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Comparing the customer bases of Re:amaze and LiveAgent

Comparing the market share of Re:amaze and LiveAgent

Compare Re:amaze vs LiveAgent customers by geography

Customer Movements for this month

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