Question 1

What are the different markets in which
        Zoho Desk and
        Qontext compete against each other?

Accepted Answer

Zoho Desk and
        Qontext compete against each other in
        the Knowledge Management, Contact Center, Customer Engagement, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        Zoho Desk
        and Qontext compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zoho Desk has a
        0.39%
        market share in comparison to
        Qontext’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Qontext holds the
        120th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Qontext in the
        Knowledge Management segment?

Accepted Answer

Zoho Desk has
        5,271 customers and
        Qontext has
        3 customers in the
        Knowledge Management
        segment. Zoho Desk has
        5268 more customers than
        Qontext in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Qontext has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
Qontext has more customers in Germany and United States.

Zoho Desk Vs Qontext : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Qontext

Comparing the market share of Zoho Desk and Qontext

Compare Zoho Desk vs Qontext customers by geography

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