Question 1

What are the different markets in which
        Zendesk and
        Mingdao.com compete against each other?

Accepted Answer

Zendesk and
        Mingdao.com compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Mingdao.com compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        8.29%
        market share in comparison to
        Mingdao.com’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Mingdao.com holds the
        119th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Mingdao.com in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        180,346 customers and
        Mingdao.com has
        3 customers in the
        Knowledge Management
        segment. Zendesk has
        180343 more customers than
        Mingdao.com in this category.

Question 4

What are the countries in which
        Zendesk and
        Mingdao.com has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Mingdao.com has more customers in People's Republic of China and Taiwan.

Zendesk Vs Mingdao.com : In-Depth Comparison

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Comparing the customer bases of Zendesk and Mingdao.com

Comparing the market share of Zendesk and Mingdao.com

Compare Zendesk vs Mingdao.com customers by geography

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