Question 1

What are the different markets in which
        Liberty and
        LiveAgent compete against each other?

Accepted Answer

Liberty and
        LiveAgent compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Liberty
        and LiveAgent compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Liberty has a
        0.83%
        market share in comparison to
        LiveAgent’s
        0.39%.
        Since it has a better market share coverage,
        Liberty holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        LiveAgent holds the
        11th spot.

Question 3

How many customers are acquired by
        Liberty and
        LiveAgent in the
        Knowledge Management segment?

Accepted Answer

Liberty has
        13,845 customers and
        LiveAgent has
        6,522 customers in the
        Knowledge Management
        segment. Liberty has
        7323 more customers than
        LiveAgent in this category.

Question 4

What are the countries in which
        Liberty and
        LiveAgent has more customers?

Accepted Answer

Liberty has more customers in United States, United Kingdom and Canada.
LiveAgent has more customers in United States, United Kingdom and Canada.

Liberty Vs LiveAgent : In-Depth Comparison

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Comparing the customer bases of Liberty and LiveAgent

Comparing the market share of Liberty and LiveAgent

Compare Liberty vs LiveAgent customers by geography

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