Question 1

What are the different markets in which
        Yammer and
        KANA Express compete against each other?

Accepted Answer

Yammer and
        KANA Express compete against each other in
        the Knowledge Management, Communication, Content Marketing Tools, Customer Experience, Email Management.

Question 2

How does the market share of
        Yammer
        and KANA Express compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Yammer has a
        0.29%
        market share in comparison to
        KANA Express’s
        0.00%.
        Since it has a better market share coverage,
        Yammer holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        KANA Express holds the
        113rd spot.

Question 3

How many customers are acquired by
        Yammer and
        KANA Express in the
        Knowledge Management segment?

Accepted Answer

Yammer has
        6,583 customers and
        KANA Express has
        6 customers in the
        Knowledge Management
        segment. Yammer has
        6577 more customers than
        KANA Express in this category.

Question 4

What are the countries in which
        Yammer and
        KANA Express has more customers?

Accepted Answer

Yammer has more customers in United States, Australia and United Kingdom.
KANA Express has more customers in United States, Belgium and India.

Yammer Vs KANA Express : In-Depth Comparison

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Comparing the customer bases of Yammer and KANA Express

Comparing the market share of Yammer and KANA Express

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