Question 1

What are the different markets in which
        LiveAgent and
        Jive compete against each other?

Accepted Answer

LiveAgent and
        Jive compete against each other in
        the Instant Messaging And Chat, Knowledge Management, Communication, Contact Center, Customer Experience.

Question 2

How does the market share of
        LiveAgent
        and Jive compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.30%
        market share in comparison to
        Jive’s
        0.06%.
        Since it has a better market share coverage,
        LiveAgent holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Jive holds the
        21st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Jive in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        6,894 customers and
        Jive has
        1,499 customers in the
        Knowledge Management
        segment. LiveAgent has
        5395 more customers than
        Jive in this category.

Question 4

What are the countries in which
        LiveAgent and
        Jive has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Jive has more customers in United States, United Kingdom and Brazil.

LiveAgent Vs Jive : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Jive

Comparing the market share of LiveAgent and Jive

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