Question 1

What are the different markets in which
        Zendesk and
        Inmagic Presto compete against each other?

Accepted Answer

Zendesk and
        Inmagic Presto compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Inmagic Presto compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        8.04%
        market share in comparison to
        Inmagic Presto’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Inmagic Presto holds the
        84th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Inmagic Presto in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        180,414 customers and
        Inmagic Presto has
        43 customers in the
        Knowledge Management
        segment. Zendesk has
        180371 more customers than
        Inmagic Presto in this category.

Question 4

What are the countries in which
        Zendesk and
        Inmagic Presto has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Inmagic Presto has more customers in United States, Canada and Spain.

Zendesk Vs Inmagic Presto : In-Depth Comparison

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Comparing the customer bases of Zendesk and Inmagic Presto

Comparing the market share of Zendesk and Inmagic Presto

Compare Zendesk vs Inmagic Presto customers by geography

Customer Movements for this month

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