Question 1

What are the different markets in which
        LiveAgent and
        Igloo Software compete against each other?

Accepted Answer

LiveAgent and
        Igloo Software compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, File Sharing, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and Igloo Software compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.33%
        market share in comparison to
        Igloo Software’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Igloo Software holds the
        63rd spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Igloo Software in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        7,133 customers and
        Igloo Software has
        81 customers in the
        Knowledge Management
        segment. LiveAgent has
        7052 more customers than
        Igloo Software in this category.

Question 4

What are the countries in which
        LiveAgent and
        Igloo Software has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Igloo Software has more customers in United States, Canada and United Kingdom.

LiveAgent Vs Igloo Software : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Igloo Software

Comparing the market share of LiveAgent and Igloo Software

Compare LiveAgent vs Igloo Software customers by geography

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