Question 1

What are the different markets in which
        Zendesk and
        Happeo compete against each other?

Accepted Answer

Zendesk and
        Happeo compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Happeo compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        8.17%
        market share in comparison to
        Happeo’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Happeo holds the
        59th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Happeo in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        174,689 customers and
        Happeo has
        81 customers in the
        Knowledge Management
        segment. Zendesk has
        174608 more customers than
        Happeo in this category.

Question 4

What are the countries in which
        Zendesk and
        Happeo has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Happeo has more customers in United States, United Kingdom and France.

Zendesk Vs Happeo : In-Depth Comparison

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Comparing the customer bases of Zendesk and Happeo

Comparing the market share of Zendesk and Happeo

Compare Zendesk vs Happeo customers by geography

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