Question 1

What are the different markets in which
        LiveAgent and
        Ftopia compete against each other?

Accepted Answer

LiveAgent and
        Ftopia compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Document Management, File Sharing.

Question 2

How does the market share of
        LiveAgent
        and Ftopia compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.30%
        market share in comparison to
        Ftopia’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Ftopia holds the
        121st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Ftopia in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        6,894 customers and
        Ftopia has
        2 customers in the
        Knowledge Management
        segment. LiveAgent has
        6892 more customers than
        Ftopia in this category.

Question 4

What are the countries in which
        LiveAgent and
        Ftopia has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Ftopia has more customers in and France.

LiveAgent Vs Ftopia : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Ftopia

Comparing the market share of LiveAgent and Ftopia

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