Freshworks Vs Salesforce Service Cloud : In-Depth Comparison
Categories where Freshworks and Salesforce Service Cloud compete
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Freshworks
Comparing the customer bases of Freshworks and Salesforce Service Cloud
Comparing the customer bases of Freshworks and Salesforce Service Cloud, we can see that Freshworks has 37045 customer(s), while Salesforce Service Cloud has 12416 customer(s). In the Knowledge Management category, with 37045 customer(s) Freshworks stands at 5th place by ranking, while Salesforce Service Cloud with 12416 customer(s), is at the 9th place.
Freshworks
5th
37045 Customer
Salesforce Service Cloud
9th
12416 Customer
Comparing the market share of Freshworks and Salesforce Service Cloud
Freshworks has a 1.60% market share in the Knowledge Management category, while Salesforce Service Cloud has a 0.54% market share in the same space.
Compare Freshworks vs Salesforce Service Cloud customers by geography
Comparing Freshworks and Salesforce Service Cloud customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Salesforce Service Cloud has more customers in United States.
Freshworks
Salesforce Service Cloud
Customer Movements for this month
Gain actionable insights about the buying patterns of Freshworks vs Salesforce Service Cloud’s target audience.
Freshworks
New
311 Customer
Lost
174 Customer
Salesforce Service Cloud
New
100 Customer
Lost
71 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Salesforce Service Cloud compete against each other?
Freshworks and Salesforce Service Cloud compete against each other in the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Customer Engagement.
How does the market share of Freshworks and Salesforce Service Cloud compare in the Knowledge Management market?
How many customers are acquired by Freshworks and Salesforce Service Cloud in the Knowledge Management segment?
What are the countries in which Freshworks and Salesforce Service Cloud has more customers?
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