Question 1

What are the different markets in which
        LiveAgent and
        Favro compete against each other?

Accepted Answer

LiveAgent and
        Favro compete against each other in
        the Knowledge Management, Sales Management, Advertising, Applications Suite, Collaborative Calendars.

Question 2

How does the market share of
        LiveAgent
        and Favro compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.28%
        market share in comparison to
        Favro’s
        0.01%.
        Since it has a better market share coverage,
        LiveAgent holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Favro holds the
        53rd spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Favro in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        6,427 customers and
        Favro has
        115 customers in the
        Knowledge Management
        segment. LiveAgent has
        6312 more customers than
        Favro in this category.

Question 4

What are the countries in which
        LiveAgent and
        Favro has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Favro has more customers in United States, Sweden and Finland.

LiveAgent Vs Favro : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Favro

Comparing the market share of LiveAgent and Favro

Compare LiveAgent vs Favro customers by geography

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