Question 1

What are the different markets in which
        Zendesk and
        Enable LMS compete against each other?

Accepted Answer

Zendesk and
        Enable LMS compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Enable LMS compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        8.04%
        market share in comparison to
        Enable LMS’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Enable LMS holds the
        97th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Enable LMS in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        180,414 customers and
        Enable LMS has
        26 customers in the
        Knowledge Management
        segment. Zendesk has
        180388 more customers than
        Enable LMS in this category.

Question 4

What are the countries in which
        Zendesk and
        Enable LMS has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Enable LMS has more customers in United States, United Kingdom and Sweden.

Zendesk Vs Enable LMS : In-Depth Comparison

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Comparing the customer bases of Zendesk and Enable LMS

Comparing the market share of Zendesk and Enable LMS

Compare Zendesk vs Enable LMS customers by geography

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