Question 1

What are the different markets in which
        Zendesk and
        EduBrite compete against each other?

Accepted Answer

Zendesk and
        EduBrite compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and EduBrite compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        8.02%
        market share in comparison to
        EduBrite’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        EduBrite holds the
        90th spot.

Question 3

How many customers are acquired by
        Zendesk and
        EduBrite in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        184,227 customers and
        EduBrite has
        16 customers in the
        Knowledge Management
        segment. Zendesk has
        184211 more customers than
        EduBrite in this category.

Question 4

What are the countries in which
        Zendesk and
        EduBrite has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
EduBrite has more customers in United States, Canada and Australia.

Zendesk Vs EduBrite : In-Depth Comparison

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Comparing the customer bases of Zendesk and EduBrite

Comparing the market share of Zendesk and EduBrite

Compare Zendesk vs EduBrite customers by geography

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