Question 1

What are the different markets in which
        LiveAgent and
        Attivio compete against each other?

Accepted Answer

LiveAgent and
        Attivio compete against each other in
        the Knowledge Management, Business Intelligence (BI), Contact Center, Customer Experience, Data Integration.

Question 2

How does the market share of
        LiveAgent
        and Attivio compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.28%
        market share in comparison to
        Attivio’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Attivio holds the
        63rd spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Attivio in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        6,427 customers and
        Attivio has
        69 customers in the
        Knowledge Management
        segment. LiveAgent has
        6358 more customers than
        Attivio in this category.

Question 4

What are the countries in which
        LiveAgent and
        Attivio has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Attivio has more customers in United States, India and Israel.

LiveAgent Vs Attivio : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Attivio

Comparing the market share of LiveAgent and Attivio

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