Question 1

What are the different markets in which
        Zoho Desk and
        Archbee compete against each other?

Accepted Answer

Zoho Desk and
        Archbee compete against each other in
        the Knowledge Management, Contact Center, Customer Engagement, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        Zoho Desk
        and Archbee compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zoho Desk has a
        0.27%
        market share in comparison to
        Archbee’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Archbee holds the
        101st spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Archbee in the
        Knowledge Management segment?

Accepted Answer

Zoho Desk has
        6,120 customers and
        Archbee has
        12 customers in the
        Knowledge Management
        segment. Zoho Desk has
        6108 more customers than
        Archbee in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Archbee has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Canada.
Archbee has more customers in United States, Czech Republic and United Kingdom.

Zoho Desk Vs Archbee : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Archbee

Comparing the market share of Zoho Desk and Archbee

Compare Zoho Desk vs Archbee customers by geography

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