Question 1

What are the different markets in which
        Zendesk and
        Archbee compete against each other?

Accepted Answer

Zendesk and
        Archbee compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Archbee compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        8.06%
        market share in comparison to
        Archbee’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Archbee holds the
        100th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Archbee in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        186,183 customers and
        Archbee has
        12 customers in the
        Knowledge Management
        segment. Zendesk has
        186171 more customers than
        Archbee in this category.

Question 4

What are the countries in which
        Zendesk and
        Archbee has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Archbee has more customers in United States, United Kingdom and Czech Republic.

Zendesk Vs Archbee : In-Depth Comparison

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Comparing the customer bases of Zendesk and Archbee

Comparing the market share of Zendesk and Archbee

Compare Zendesk vs Archbee customers by geography

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