Question 1

What are the different markets in which
        Zendesk and
        AnswerHub compete against each other?

Accepted Answer

Zendesk and
        AnswerHub compete against each other in
        the Knowledge Management, Advocacy, Contact Center, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and AnswerHub compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        12.44%
        market share in comparison to
        AnswerHub’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        AnswerHub holds the
        87th spot.

Question 3

How many customers are acquired by
        Zendesk and
        AnswerHub in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        166,487 customers and
        AnswerHub has
        19 customers in the
        Knowledge Management
        segment. Zendesk has
        166468 more customers than
        AnswerHub in this category.

Question 4

What are the countries in which
        Zendesk and
        AnswerHub has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
AnswerHub has more customers in United States, Canada and India.

Zendesk Vs AnswerHub : In-Depth Comparison

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Comparing the customer bases of Zendesk and AnswerHub

Comparing the market share of Zendesk and AnswerHub

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