Question 1

What are the different markets in which
        Zendesk and
        Alloy Navigator compete against each other?

Accepted Answer

Zendesk and
        Alloy Navigator compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Help Desk And Ticketing, IT Asset Management.

Question 2

How does the market share of
        Zendesk
        and Alloy Navigator compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        12.44%
        market share in comparison to
        Alloy Navigator’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Alloy Navigator holds the
        69th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Alloy Navigator in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        166,487 customers and
        Alloy Navigator has
        41 customers in the
        Knowledge Management
        segment. Zendesk has
        166446 more customers than
        Alloy Navigator in this category.

Question 4

What are the countries in which
        Zendesk and
        Alloy Navigator has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Alloy Navigator has more customers in United States, United Kingdom and Australia.

Zendesk Vs Alloy Navigator : In-Depth Comparison

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Comparing the customer bases of Zendesk and Alloy Navigator

Comparing the market share of Zendesk and Alloy Navigator

Compare Zendesk vs Alloy Navigator customers by geography

Customer Movements for this month

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