Question 1

What are the different markets in which
        NICE inContact and
        VBVoice compete against each other?

Accepted Answer

NICE inContact and
        VBVoice compete against each other in
        the Interactive Voice Response (IVR), Application Development, Call Recording, Cloud Contact Center Software, Communication.

Question 2

How does the market share of
        NICE inContact
        and VBVoice compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        NICE inContact has a
        1.45%
        market share in comparison to
        VBVoice’s
        0.00%.
        Since it has a better market share coverage,
        NICE inContact holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        VBVoice holds the
        38th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        VBVoice in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

NICE inContact has
        3,016 customers and
        VBVoice has
        1 customers in the
        Interactive Voice Response (IVR)
        segment. NICE inContact has
        3015 more customers than
        VBVoice in this category.

Question 4

What are the countries in which
        NICE inContact and
        VBVoice has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
VBVoice has more customers in and Canada.

NICE inContact Vs VBVoice : In-Depth Comparison

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Comparing the customer bases of NICE inContact and VBVoice

Comparing the market share of NICE inContact and VBVoice

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