Question 1

What are the different markets in which
        Sharpen and
        FluentStream compete against each other?

Accepted Answer

Sharpen and
        FluentStream compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Call Accounting, Call Recording, Call Tracking.

Question 2

How does the market share of
        Sharpen
        and FluentStream compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Sharpen has a
        0.03%
        market share in comparison to
        FluentStream’s
        0.02%.
        Since it has a better market share coverage,
        Sharpen holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        FluentStream holds the
        20th spot.

Question 3

How many customers are acquired by
        Sharpen and
        FluentStream in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Sharpen has
        67 customers and
        FluentStream has
        35 customers in the
        Interactive Voice Response (IVR)
        segment. Sharpen has
        32 more customers than
        FluentStream in this category.

Question 4

What are the countries in which
        Sharpen and
        FluentStream has more customers?

Accepted Answer

Sharpen has more customers in United States, France and Ireland.
FluentStream has more customers in United States and Spain.

Sharpen Vs FluentStream : In-Depth Comparison

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Comparing the customer bases of Sharpen and FluentStream

Comparing the market share of Sharpen and FluentStream

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