Question 1

What are the different markets in which
        TOPdesk and
        mHelpDesk compete against each other?

Accepted Answer

TOPdesk and
        mHelpDesk compete against each other in
        the IT Service, Applications Suite, Collaborative Calendars, Employee Scheduling, Workforce Management.

Question 2

How does the market share of
        TOPdesk
        and mHelpDesk compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        TOPdesk has a
        2.50%
        market share in comparison to
        mHelpDesk’s
        0.14%.
        Since it has a better market share coverage,
        TOPdesk holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        mHelpDesk holds the
        27th spot.

Question 3

How many customers are acquired by
        TOPdesk and
        mHelpDesk in the
        IT Service segment?

Accepted Answer

TOPdesk has
        2,087 customers and
        mHelpDesk has
        119 customers in the
        IT Service
        segment. TOPdesk has
        1968 more customers than
        mHelpDesk in this category.

Question 4

What are the countries in which
        TOPdesk and
        mHelpDesk has more customers?

Accepted Answer

TOPdesk has more customers in Netherlands, United States and United Kingdom.
mHelpDesk has more customers in United States, Canada and United Kingdom.

TOPdesk Vs mHelpDesk : In-Depth Comparison

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Comparing the customer bases of TOPdesk and mHelpDesk

Comparing the market share of TOPdesk and mHelpDesk

Compare TOPdesk vs mHelpDesk customers by geography

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