Question 1

What are the different markets in which
        Sap Solution Manager and
        mHelpDesk compete against each other?

Accepted Answer

Sap Solution Manager and
        mHelpDesk compete against each other in
        the IT Service, Applications Suite, Collaborative Calendars, Employee Scheduling, Workforce Management.

Question 2

How does the market share of
        Sap Solution Manager
        and mHelpDesk compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        Sap Solution Manager has a
        2.13%
        market share in comparison to
        mHelpDesk’s
        0.14%.
        Since it has a better market share coverage,
        Sap Solution Manager holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        mHelpDesk holds the
        27th spot.

Question 3

How many customers are acquired by
        Sap Solution Manager and
        mHelpDesk in the
        IT Service segment?

Accepted Answer

Sap Solution Manager has
        1,784 customers and
        mHelpDesk has
        119 customers in the
        IT Service
        segment. Sap Solution Manager has
        1665 more customers than
        mHelpDesk in this category.

Question 4

What are the countries in which
        Sap Solution Manager and
        mHelpDesk has more customers?

Accepted Answer

Sap Solution Manager has more customers in United States, Germany and United Kingdom.
mHelpDesk has more customers in United States, Canada and United Kingdom.

Sap Solution Manager Vs mHelpDesk : In-Depth Comparison

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Comparing the customer bases of Sap Solution Manager and mHelpDesk

Comparing the market share of Sap Solution Manager and mHelpDesk

Compare Sap Solution Manager vs mHelpDesk customers by geography

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