Question 1

What are the different markets in which
        ServiceNow ITSM and
        Sap Solution Manager compete against each other?

Accepted Answer

ServiceNow ITSM and
        Sap Solution Manager compete against each other in
        the IT Service.

Question 2

How does the market share of
        ServiceNow ITSM
        and Sap Solution Manager compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ServiceNow ITSM has a
        6.72%
        market share in comparison to
        Sap Solution Manager’s
        2.10%.
        Since it has a better market share coverage,
        ServiceNow ITSM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        Sap Solution Manager holds the
        7th spot.

Question 3

How many customers are acquired by
        ServiceNow ITSM and
        Sap Solution Manager in the
        IT Service segment?

Accepted Answer

ServiceNow ITSM has
        12,803 customers and
        Sap Solution Manager has
        4,000 customers in the
        IT Service
        segment. ServiceNow ITSM has
        8803 more customers than
        Sap Solution Manager in this category.

Question 4

What are the countries in which
        ServiceNow ITSM and
        Sap Solution Manager has more customers?

Accepted Answer

ServiceNow ITSM has more customers in United States, United Kingdom and India.
Sap Solution Manager has more customers in United States, Germany and Brazil.

ServiceNow ITSM Vs Sap Solution Manager : In-Depth Comparison

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Comparing the customer bases of ServiceNow ITSM and Sap Solution Manager

Comparing the market share of ServiceNow ITSM and Sap Solution Manager

Compare ServiceNow ITSM vs Sap Solution Manager customers by geography

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