Avaya IVR
Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly
Market Share of Avaya IVR
Current Customer(s)
977
Market Share (Est.)
67.99%
Ranking
#1
Top Competitors and Alternatives of Avaya IVR
The top three of Avaya IVR’s competitors in the Interactive Voice Response (IVR) category are Avaya Voice Portal with 12.39%, Avaya Aura Experience Portal with 5.22%, Dragon Speech Recognition Software with 4.87% market share.
Popular Comparisons
Top Competitors and Alternatives of Avaya IVR
The top three of Avaya IVR’s competitors in the Interactive Voice Response (IVR) category are Avaya Voice Portal with 12.39%, Avaya Aura Experience Portal with 5.22%, Dragon Speech Recognition Software with 4.87% market share.
Avaya IVR vs Avaya Voice Portal
Avaya IVR vs Avaya Aura Experience Portal
Avaya IVR vs Dragon Speech Recognition Software
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Customers of Avaya IVR
Around the world in 2025, over 977 companies have started using Avaya IVR as Interactive Voice Response (IVR) tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Macquarie Group | 10,000+ | Sydney | New South Wales | Australia |     |
| Xerox | 10,000+ | Norwalk | Connecticut | United States | |
| Oi | 10,000+ | Rio de Janeiro | Rio de Janeiro | Brazil | |
| Huawei Technologies | 10,000+ | Shenzhen | Guangdong | People's Republic of China | |
| General Electric | 10,000+ | Boston | Massachusetts | United States | |
| RingCentral | 10,000+ | Belmont | California | United States | |
| ANZ | 10,000+ | Melbourne | Victoria | Australia | |
| Competence Call Center | 10,000+ | Vancouver | British Columbia | Canada | |
| Netflix | 10,000+ | Los Gatos | California | United States | |
| Lenovo | 10,000+ | Hong Kong | Hong Kong SAR | People's Republic of China | |
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Avaya IVR Customers by Products and Services
The top three products and services offering customers that use Avaya IVR for Interactive Voice Response (IVR) are Cloud Services (61), Insurance (51), Wealth Management (49).
Customers
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Avaya IVR Customers by Employee Size
The majority of Avaya IVR's customers for the interactive-voice-response-ivr category fall in the company size of 10,000+ employees (308 companies), 1,000 - 4,999 employees (190 companies), 5,000 - 9,999 employees (131 companies).
Employee Size
Avaya IVR Customers by Geography
The top three geographies of Avaya IVR for interactive-voice-response-ivr are the United States with 461(62.30%), United Kingdom with 77(10.41%), India with 73(9.86%) customers respectively.
Customers
Employees of Avaya IVR
Also see other Products/Services by Avaya IVR in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Avaya IVR competitors?
Avaya IVR’s Top competitors in the interactive-voice-response-ivr category are Avaya Voice Portal, Avaya Aura Experience Portal, Dragon Speech Recognition Software. You can view a full list of Avaya IVR competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Avaya IVR and 40,000 other technologies on the internet. You can also compare Avaya IVR and its feature with top competitors here : Avaya IVR vs Avaya Voice Portal Avaya IVR vs Avaya Aura Experience Portal Avaya IVR vs Dragon Speech Recognition Software.
What is Avaya IVR customer distribution based on company size?
What is Avaya IVR market share in the interactive-voice-response-ivr?
What are the top countries that use Avaya IVR?
What are the top industries that use Avaya IVR?
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