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Amazon Alexa for Business

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Amazon Alexa for Business is Amazon’s cloud-based voice service that is accessed through Amazon Echo devices. It brings voice commands to businesses a...Read more

Interactive Voice Response (IVR)
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Market Share of Amazon Alexa for Business

Current Customer(s)

45

Market Share (Est.)

3.03%

Ranking

#5

Top Competitors and Alternatives of Amazon Alexa for Business

The top three of Amazon Alexa for Business’s competitors in the Interactive Voice Response (IVR) category are Avaya IVR with 67.59%, Avaya Voice Portal with 11.99%, Avaya Aura Experience Portal with 5.53% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Avaya IVR100367.59%Amazon Alexa for Business vs Avaya IVR
Avaya Voice Portal17811.99%Amazon Alexa for Business vs Avaya Voice Portal
Avaya Aura Experience Portal825.53%Amazon Alexa for Business vs Avaya Aura Experience Portal
Dragon Speech Recognition Software714.78%Amazon Alexa for Business vs Dragon Speech Recognition Software
Genesys Interaction Recording231.55%Amazon Alexa for Business vs Genesys Interaction Recording
xSB171.15%Amazon Alexa for Business vs xSB
CARES Next Teller IVR140.94%Amazon Alexa for Business vs CARES Next Teller IVR
Ctalk80.54%Amazon Alexa for Business vs Ctalk
IntelliSPEECH70.47%Amazon Alexa for Business vs IntelliSPEECH
Call36060.40%Amazon Alexa for Business vs Call360
Nuance Conversational IVR60.40%Amazon Alexa for Business vs Nuance Conversational IVR
InterpreXer50.34%Amazon Alexa for Business vs InterpreXer
YOCC50.34%Amazon Alexa for Business vs YOCC
RingRoost40.27%Amazon Alexa for Business vs RingRoost
CT Developer Studio40.27%Amazon Alexa for Business vs CT Developer Studio
PEC Insight IVR20.13%Amazon Alexa for Business vs PEC Insight IVR
DevCast20.13%Amazon Alexa for Business vs DevCast
Arcutel IVR20.13%Amazon Alexa for Business vs Arcutel IVR
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Popular Comparisons

Top Competitors and Alternatives of Amazon Alexa for Business

The top three of Amazon Alexa for Business’s competitors in the Interactive Voice Response (IVR) category are Avaya IVR with 67.59%, Avaya Voice Portal with 11.99%, Avaya Aura Experience Portal with 5.53% market share.

Amazon Alexa for Business vs Avaya IVR

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Amazon Alexa for Business vs Avaya Voice Portal

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Amazon Alexa for Business vs Avaya Aura Experience Portal

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Amazon Alexa for Business vs Dragon Speech Recognition Software

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Amazon Alexa for Business vs Genesys Interaction Recording

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Amazon Alexa for Business vs xSB

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Amazon Alexa for Business vs CARES Next Teller IVR

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Amazon Alexa for Business vs Ctalk

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Customers of Amazon Alexa for Business

Around the world in 2025, over 45 companies have started using Amazon Alexa for Business as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
XPO10,000+GreenwichConnecticutUnited States
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Kimco Realty Corporation10,000+JerichoNew YorkUnited States
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Thermo Fisher Scientific10,000+WalthamMassachusettsUnited States
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WeWork10,000+New York CityNew YorkUnited States
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Cisco10,000+San JoseCaliforniaUnited States
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Amdocs10,000+ChesterfieldMissouriUnited States
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Exxon Mobil Corporation10,000+IrvingTexasUnited States
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Amazon Web Services10,000+SeattleWashingtonUnited States
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John Hancock10,000+BostonMassachusettsUnited States
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Banfield Pet Hospital10,000+VancouverWashingtonUnited States
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Amazon Alexa for Business Customers by Products and Services

The top three products and services offering customers that use Amazon Alexa for Business for Interactive Voice Response (IVR) are Analytics (3), Business Support Systems (2), Dental Care (2).

Customers

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Amazon Alexa for Business Customers by Employee Size

The majority of Amazon Alexa for Business's customers for the interactive-voice-response-ivr category fall in the company size of 10,000+ employees (14 companies), 5,000 - 9,999 employees (6 companies), 250 - 499 employees (5 companies).

Employee Size

Amazon Alexa for Business Customers by Geography

The top three geographies of Amazon Alexa for Business for interactive-voice-response-ivr are the United States with 39(86.67%), Australia with 1(2.22%), Germany with 1(2.22%) customers respectively.

Customers

Employees of Amazon Alexa for Business

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Also see other Products/Services by Amazon Alexa for Business in:

Interactive Voice Response (IVR)

FAQ

Find answers to the most often asked questions by users.

Who are the top Amazon Alexa for Business competitors?

Amazon Alexa for Business’s Top competitors in the interactive-voice-response-ivr category are Avaya IVR, Avaya Voice Portal, Avaya Aura Experience Portal. You can view a full list of Amazon Alexa for Business competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Amazon Alexa for Business and 40,000 other technologies on the internet. You can also compare Amazon Alexa for Business and its feature with top competitors here : Amazon Alexa for Business vs Avaya IVR Amazon Alexa for Business vs Avaya Voice Portal Amazon Alexa for Business vs Avaya Aura Experience Portal.

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What is Amazon Alexa for Business customer distribution based on company size?

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What is Amazon Alexa for Business market share in the interactive-voice-response-ivr?

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What are the top countries that use Amazon Alexa for Business?

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What are the top industries that use Amazon Alexa for Business?

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