Question 1

What are the different markets in which
        Zoho Mail and
        Freshchat compete against each other?

Accepted Answer

Zoho Mail and
        Freshchat compete against each other in
        the Instant Messaging And Chat, Email Hosting, Email Management, Hosted Email, Live Chat.

Question 2

How does the market share of
        Zoho Mail
        and Freshchat compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zoho Mail has a
        3.32%
        market share in comparison to
        Freshchat’s
        0.18%.
        Since it has a better market share coverage,
        Zoho Mail holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Freshchat holds the
        18th spot.

Question 3

How many customers are acquired by
        Zoho Mail and
        Freshchat in the
        Instant Messaging And Chat segment?

Accepted Answer

Zoho Mail has
        206,817 customers and
        Freshchat has
        11,046 customers in the
        Instant Messaging And Chat
        segment. Zoho Mail has
        195771 more customers than
        Freshchat in this category.

Question 4

What are the countries in which
        Zoho Mail and
        Freshchat has more customers?

Accepted Answer

Zoho Mail has more customers in United States, India and Brazil.
Freshchat has more customers in United States, India and United Kingdom.

Zoho Mail Vs Freshchat : In-Depth Comparison

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Comparing the customer bases of Zoho Mail and Freshchat

Comparing the market share of Zoho Mail and Freshchat

Compare Zoho Mail vs Freshchat customers by geography

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