Question 1

What are the different markets in which
        Smartsupp Live Chat and
        Zimbra compete against each other?

Accepted Answer

Smartsupp Live Chat and
        Zimbra compete against each other in
        the Instant Messaging And Chat, Communication, Email Client, Email Management, Live Chat.

Question 2

How does the market share of
        Smartsupp Live Chat
        and Zimbra compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Smartsupp Live Chat has a
        0.28%
        market share in comparison to
        Zimbra’s
        0.03%.
        Since it has a better market share coverage,
        Smartsupp Live Chat holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Zimbra holds the
        36th spot.

Question 3

How many customers are acquired by
        Smartsupp Live Chat and
        Zimbra in the
        Instant Messaging And Chat segment?

Accepted Answer

Smartsupp Live Chat has
        17,390 customers and
        Zimbra has
        1,978 customers in the
        Instant Messaging And Chat
        segment. Smartsupp Live Chat has
        15412 more customers than
        Zimbra in this category.

Question 4

What are the countries in which
        Smartsupp Live Chat and
        Zimbra has more customers?

Accepted Answer

Smartsupp Live Chat has more customers in Czech Republic, Poland and Spain.
Zimbra has more customers in United States, India and Indonesia.

Smartsupp Live Chat Vs Zimbra : In-Depth Comparison

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Comparing the customer bases of Smartsupp Live Chat and Zimbra

Comparing the market share of Smartsupp Live Chat and Zimbra

Compare Smartsupp Live Chat vs Zimbra customers by geography

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