Question 1

What are the different markets in which
        Intercom and
        Zimbra compete against each other?

Accepted Answer

Intercom and
        Zimbra compete against each other in
        the Communication, Instant Messaging And Chat, Customer Engagement, Customer Experience, Email Client.

Question 2

How does the market share of
        Intercom
        and Zimbra compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Intercom has a
        2.34%
        market share in comparison to
        Zimbra’s
        0.05%.
        Since it has a better market share coverage,
        Intercom holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Zimbra holds the
        29th spot.

Question 3

How many customers are acquired by
        Intercom and
        Zimbra in the
        Instant Messaging And Chat segment?

Accepted Answer

Intercom has
        161,417 customers and
        Zimbra has
        3,771 customers in the
        Instant Messaging And Chat
        segment. Intercom has
        157646 more customers than
        Zimbra in this category.

Question 4

What are the countries in which
        Intercom and
        Zimbra has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
Zimbra has more customers in United States, Brazil and India.

Intercom Vs Zimbra : In-Depth Comparison

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Comparing the customer bases of Intercom and Zimbra

Comparing the market share of Intercom and Zimbra

Compare Intercom vs Zimbra customers by geography

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