Question 1

What are the different markets in which
        Tidio and
        Freshchat compete against each other?

Accepted Answer

Tidio and
        Freshchat compete against each other in
        the Instant Messaging And Chat, Customer Satisfaction Ratings, Live Chat.

Question 2

How does the market share of
        Tidio
        and Freshchat compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Tidio has a
        1.06%
        market share in comparison to
        Freshchat’s
        0.15%.
        Since it has a better market share coverage,
        Tidio holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Freshchat holds the
        18th spot.

Question 3

How many customers are acquired by
        Tidio and
        Freshchat in the
        Instant Messaging And Chat segment?

Accepted Answer

Tidio has
        73,181 customers and
        Freshchat has
        10,293 customers in the
        Instant Messaging And Chat
        segment. Tidio has
        62888 more customers than
        Freshchat in this category.

Question 4

What are the countries in which
        Tidio and
        Freshchat has more customers?

Accepted Answer

Tidio has more customers in United States, United Kingdom and India.
Freshchat has more customers in United States, Netherlands and India.

Tidio Vs Freshchat : In-Depth Comparison

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Comparing the customer bases of Tidio and Freshchat

Comparing the market share of Tidio and Freshchat

Compare Tidio vs Freshchat customers by geography

Customer Movements for this month

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