Question 1

What are the different markets in which
        Freshchat and
        Mattermost compete against each other?

Accepted Answer

Freshchat and
        Mattermost compete against each other in
        the Instant Messaging And Chat, Instant Messaging, Internal Communications, Live Chat.

Question 2

How does the market share of
        Freshchat
        and Mattermost compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Freshchat has a
        0.18%
        market share in comparison to
        Mattermost’s
        0.00%.
        Since it has a better market share coverage,
        Freshchat holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Mattermost holds the
        56th spot.

Question 3

How many customers are acquired by
        Freshchat and
        Mattermost in the
        Instant Messaging And Chat segment?

Accepted Answer

Freshchat has
        11,046 customers and
        Mattermost has
        299 customers in the
        Instant Messaging And Chat
        segment. Freshchat has
        10747 more customers than
        Mattermost in this category.

Question 4

What are the countries in which
        Freshchat and
        Mattermost has more customers?

Accepted Answer

Freshchat has more customers in United States, India and United Kingdom.
Mattermost has more customers in United States, France and Germany.

Freshchat Vs Mattermost : In-Depth Comparison

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Comparing the customer bases of Freshchat and Mattermost

Comparing the market share of Freshchat and Mattermost

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