Question 1

What are the different markets in which
        Freshchat and
        Jive compete against each other?

Accepted Answer

Freshchat and
        Jive compete against each other in
        the Instant Messaging And Chat, Communication, Employee Engagement, Knowledge Management, Live Chat.

Question 2

How does the market share of
        Freshchat
        and Jive compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Freshchat has a
        0.18%
        market share in comparison to
        Jive’s
        0.02%.
        Since it has a better market share coverage,
        Freshchat holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Jive holds the
        38th spot.

Question 3

How many customers are acquired by
        Freshchat and
        Jive in the
        Instant Messaging And Chat segment?

Accepted Answer

Freshchat has
        11,046 customers and
        Jive has
        1,188 customers in the
        Instant Messaging And Chat
        segment. Freshchat has
        9858 more customers than
        Jive in this category.

Question 4

What are the countries in which
        Freshchat and
        Jive has more customers?

Accepted Answer

Freshchat has more customers in United States, India and United Kingdom.
Jive has more customers in United States, United Kingdom and Canada.

Freshchat Vs Jive : In-Depth Comparison

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Comparing the customer bases of Freshchat and Jive

Comparing the market share of Freshchat and Jive

Compare Freshchat vs Jive customers by geography

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