Question 1

What are the different markets in which
        Freshchat and
        HipChat compete against each other?

Accepted Answer

Freshchat and
        HipChat compete against each other in
        the Instant Messaging And Chat, Communication, File Sharing, Live Chat, Online Meetings.

Question 2

How does the market share of
        Freshchat
        and HipChat compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Freshchat has a
        0.18%
        market share in comparison to
        HipChat’s
        0.01%.
        Since it has a better market share coverage,
        Freshchat holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        HipChat holds the
        49th spot.

Question 3

How many customers are acquired by
        Freshchat and
        HipChat in the
        Instant Messaging And Chat segment?

Accepted Answer

Freshchat has
        11,046 customers and
        HipChat has
        794 customers in the
        Instant Messaging And Chat
        segment. Freshchat has
        10252 more customers than
        HipChat in this category.

Question 4

What are the countries in which
        Freshchat and
        HipChat has more customers?

Accepted Answer

Freshchat has more customers in United States, India and United Kingdom.
HipChat has more customers in United States, United Kingdom and Canada.

Freshchat Vs HipChat : In-Depth Comparison

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Comparing the customer bases of Freshchat and HipChat

Comparing the market share of Freshchat and HipChat

Compare Freshchat vs HipChat customers by geography

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