Question 1

What are the different markets in which
        Freshchat and
        HelpCrunch compete against each other?

Accepted Answer

Freshchat and
        HelpCrunch compete against each other in
        the Instant Messaging And Chat, Live Chat, Customer Experience, Email Marketing Automation, Sales Management.

Question 2

How does the market share of
        Freshchat
        and HelpCrunch compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Freshchat has a
        0.18%
        market share in comparison to
        HelpCrunch’s
        0.02%.
        Since it has a better market share coverage,
        Freshchat holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        HelpCrunch holds the
        39th spot.

Question 3

How many customers are acquired by
        Freshchat and
        HelpCrunch in the
        Instant Messaging And Chat segment?

Accepted Answer

Freshchat has
        11,046 customers and
        HelpCrunch has
        1,167 customers in the
        Instant Messaging And Chat
        segment. Freshchat has
        9879 more customers than
        HelpCrunch in this category.

Question 4

What are the countries in which
        Freshchat and
        HelpCrunch has more customers?

Accepted Answer

Freshchat has more customers in United States, India and United Kingdom.
HelpCrunch has more customers in United States, Ukraine and Poland.

Freshchat Vs HelpCrunch : In-Depth Comparison

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Comparing the customer bases of Freshchat and HelpCrunch

Comparing the market share of Freshchat and HelpCrunch

Compare Freshchat vs HelpCrunch customers by geography

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