Question 1

What are the different markets in which
        osTicket and
        PhaseWare Tracker compete against each other?

Accepted Answer

osTicket and
        PhaseWare Tracker compete against each other in
        the Helpdesk Tools.

Question 2

How does the market share of
        osTicket
        and PhaseWare Tracker compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        osTicket has a
        4.38%
        market share in comparison to
        PhaseWare Tracker’s
        0.02%.
        Since it has a better market share coverage,
        osTicket holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        PhaseWare Tracker holds the
        69th spot.

Question 3

How many customers are acquired by
        osTicket and
        PhaseWare Tracker in the
        Helpdesk Tools segment?

Accepted Answer

osTicket has
        4,169 customers and
        PhaseWare Tracker has
        16 customers in the
        Helpdesk Tools
        segment. osTicket has
        4153 more customers than
        PhaseWare Tracker in this category.

Question 4

What are the countries in which
        osTicket and
        PhaseWare Tracker has more customers?

Accepted Answer

osTicket has more customers in United States, Germany and Italy.
PhaseWare Tracker has more customers in and United States.

osTicket Vs PhaseWare Tracker : In-Depth Comparison

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Comparing the customer bases of osTicket and PhaseWare Tracker

Comparing the market share of osTicket and PhaseWare Tracker

Compare osTicket vs PhaseWare Tracker customers by geography

Customer Movements for this month

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