Categories where OTRS and Next IT compete
OTRS
Comparing the customer bases of OTRS and Next IT, we can see that OTRS has 1760 customer(s), while Next IT has 246 customer(s). In the Helpdesk Tools category, with 1760 customer(s) OTRS stands at 11th place by ranking, while Next IT with 246 customer(s), is at the 38th place.
OTRS
11th
1760 Customer
Next IT
38th
246 Customer
OTRS has a 2.41% market share in the Helpdesk Tools category, while Next IT has a 0.34% market share in the same space.
Comparing OTRS and Next IT customers based on their geographic location, we can see that OTRS has more customers in United States, Germany and India, while Next IT has more customers in United States.
OTRS
Next IT
Gain actionable insights about the buying patterns of OTRS vs Next IT’s target audience.
OTRS
Next IT
New
0 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which OTRS and Next IT compete against each other?
OTRS and Next IT compete against each other in the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools.
How does the market share of OTRS and Next IT compare in the Helpdesk Tools market?
How many customers are acquired by OTRS and Next IT in the Helpdesk Tools segment?
What are the countries in which OTRS and Next IT has more customers?
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