Question 1

What are the different markets in which
        GrooveHQ and
        Help Desk Essentials compete against each other?

Accepted Answer

GrooveHQ and
        Help Desk Essentials compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools, Remote Support, Virtual Mailboxes.

Question 2

How does the market share of
        GrooveHQ
        and Help Desk Essentials compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        GrooveHQ has a
        1.12%
        market share in comparison to
        Help Desk Essentials’s
        0.00%.
        Since it has a better market share coverage,
        GrooveHQ holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Help Desk Essentials holds the
        109th spot.

Question 3

How many customers are acquired by
        GrooveHQ and
        Help Desk Essentials in the
        Helpdesk Tools segment?

Accepted Answer

GrooveHQ has
        814 customers and
        Help Desk Essentials has
        3 customers in the
        Helpdesk Tools
        segment. GrooveHQ has
        811 more customers than
        Help Desk Essentials in this category.

Question 4

What are the countries in which
        GrooveHQ and
        Help Desk Essentials has more customers?

Accepted Answer

GrooveHQ has more customers in United States, United Kingdom and Canada.
Help Desk Essentials has more customers in and United States.

GrooveHQ Vs Help Desk Essentials : In-Depth Comparison

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Comparing the customer bases of GrooveHQ and Help Desk Essentials

Comparing the market share of GrooveHQ and Help Desk Essentials

Compare GrooveHQ vs Help Desk Essentials customers by geography

Customer Movements for this month

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