Question 1

What are the different markets in which
        osTicket and
        Email Center Pro compete against each other?

Accepted Answer

osTicket and
        Email Center Pro compete against each other in
        the Helpdesk Tools, Email Management.

Question 2

How does the market share of
        osTicket
        and Email Center Pro compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        osTicket has a
        4.04%
        market share in comparison to
        Email Center Pro’s
        0.05%.
        Since it has a better market share coverage,
        osTicket holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Email Center Pro holds the
        62nd spot.

Question 3

How many customers are acquired by
        osTicket and
        Email Center Pro in the
        Helpdesk Tools segment?

Accepted Answer

osTicket has
        4,338 customers and
        Email Center Pro has
        51 customers in the
        Helpdesk Tools
        segment. osTicket has
        4287 more customers than
        Email Center Pro in this category.

Question 4

What are the countries in which
        osTicket and
        Email Center Pro has more customers?

Accepted Answer

osTicket has more customers in United States, Germany and United Kingdom.
Email Center Pro has more customers in United States, Brazil and India.

osTicket Vs Email Center Pro : In-Depth Comparison

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Comparing the customer bases of osTicket and Email Center Pro

Comparing the market share of osTicket and Email Center Pro

Compare osTicket vs Email Center Pro customers by geography

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