Question 1

What are the different markets in which
        Freshdesk and
        Nice.Chat compete against each other?

Accepted Answer

Freshdesk and
        Nice.Chat compete against each other in
        the Customer Support Services, Contact Center, Customer Experience, Knowledge Management, Live Chat.

Question 2

How does the market share of
        Freshdesk
        and Nice.Chat compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Freshdesk has a
        90.90%
        market share in comparison to
        Nice.Chat’s
        0.00%.
        Since it has a better market share coverage,
        Freshdesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Nice.Chat holds the
        58th spot.

Question 3

How many customers are acquired by
        Freshdesk and
        Nice.Chat in the
        Customer Support Services segment?

Accepted Answer

Freshdesk has
        176,527 customers and
        Nice.Chat has
        3 customers in the
        Customer Support Services
        segment. Freshdesk has
        176524 more customers than
        Nice.Chat in this category.

Question 4

What are the countries in which
        Freshdesk and
        Nice.Chat has more customers?

Accepted Answer

Freshdesk has more customers in United States, United Kingdom and India.
Nice.Chat has more customers in United States and India.

Freshdesk Vs Nice.Chat : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Freshdesk and Nice.Chat

Comparing the market share of Freshdesk and Nice.Chat

Compare Freshdesk vs Nice.Chat customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data