Question 1

What are the different markets in which
        Freshdesk and
        Logicbox compete against each other?

Accepted Answer

Freshdesk and
        Logicbox compete against each other in
        the Customer Support Services, Analytics, Applications Suite, Configure Price Quote, Contact Center.

Question 2

How does the market share of
        Freshdesk
        and Logicbox compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Freshdesk has a
        90.87%
        market share in comparison to
        Logicbox’s
        0.01%.
        Since it has a better market share coverage,
        Freshdesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Logicbox holds the
        32nd spot.

Question 3

How many customers are acquired by
        Freshdesk and
        Logicbox in the
        Customer Support Services segment?

Accepted Answer

Freshdesk has
        174,818 customers and
        Logicbox has
        26 customers in the
        Customer Support Services
        segment. Freshdesk has
        174792 more customers than
        Logicbox in this category.

Question 4

What are the countries in which
        Freshdesk and
        Logicbox has more customers?

Accepted Answer

Freshdesk has more customers in United States, United Kingdom and India.
Logicbox has more customers in United States, India and Germany.

Freshdesk Vs Logicbox : In-Depth Comparison

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Comparing the customer bases of Freshdesk and Logicbox

Comparing the market share of Freshdesk and Logicbox

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