Question 1

What are the different markets in which
        HelpSite and
        Boomtown compete against each other?

Accepted Answer

HelpSite and
        Boomtown compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Self Service Support.

Question 2

How does the market share of
        HelpSite
        and Boomtown compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        HelpSite has a
        0.61%
        market share in comparison to
        Boomtown’s
        0.40%.
        Since it has a better market share coverage,
        HelpSite holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Boomtown holds the
        10th spot.

Question 3

How many customers are acquired by
        HelpSite and
        Boomtown in the
        Customer Support Services segment?

Accepted Answer

HelpSite has
        815 customers and
        Boomtown has
        540 customers in the
        Customer Support Services
        segment. HelpSite has
        275 more customers than
        Boomtown in this category.

Question 4

What are the countries in which
        HelpSite and
        Boomtown has more customers?

Accepted Answer

HelpSite has more customers in United States, United Kingdom and Canada.
Boomtown has more customers in United States, United Kingdom and Australia.

HelpSite Vs Boomtown : In-Depth Comparison

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Comparing the customer bases of HelpSite and Boomtown

Comparing the market share of HelpSite and Boomtown

Compare HelpSite vs Boomtown customers by geography

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