Question 1

What are the different markets in which
        Salesforce Desk.com and
        Guru compete against each other?

Accepted Answer

Salesforce Desk.com and
        Guru compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Sales Enablement, Sales Productivity, Self Service Support.

Question 2

How does the market share of
        Salesforce Desk.com
        and Guru compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Salesforce Desk.com has a
        0.23%
        market share in comparison to
        Guru’s
        0.20%.
        Since it has a better market share coverage,
        Salesforce Desk.com holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Guru holds the
        10th spot.

Question 3

How many customers are acquired by
        Salesforce Desk.com and
        Guru in the
        Customer Support Services segment?

Accepted Answer

Salesforce Desk.com has
        449 customers and
        Guru has
        389 customers in the
        Customer Support Services
        segment. Salesforce Desk.com has
        60 more customers than
        Guru in this category.

Question 4

What are the countries in which
        Salesforce Desk.com and
        Guru has more customers?

Accepted Answer

Salesforce Desk.com has more customers in United States, United Kingdom and Canada.
Guru has more customers in United States, United Kingdom and Canada.

Salesforce Desk.com Vs Guru : In-Depth Comparison

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Comparing the customer bases of Salesforce Desk.com and Guru

Comparing the market share of Salesforce Desk.com and Guru

Compare Salesforce Desk.com vs Guru customers by geography

Customer Movements for this month

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