Question 1

What are the different markets in which
        Zendesk Answer Bot and
        Thumbtack compete against each other?

Accepted Answer

Zendesk Answer Bot and
        Thumbtack compete against each other in
        the Customer Self Service.

Question 2

How does the market share of
        Zendesk Answer Bot
        and Thumbtack compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Zendesk Answer Bot has a
        8.12%
        market share in comparison to
        Thumbtack’s
        2.36%.
        Since it has a better market share coverage,
        Zendesk Answer Bot holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Thumbtack holds the
        10th spot.

Question 3

How many customers are acquired by
        Zendesk Answer Bot and
        Thumbtack in the
        Customer Self Service segment?

Accepted Answer

Zendesk Answer Bot has
        677 customers and
        Thumbtack has
        197 customers in the
        Customer Self Service
        segment. Zendesk Answer Bot has
        480 more customers than
        Thumbtack in this category.

Question 4

What are the countries in which
        Zendesk Answer Bot and
        Thumbtack has more customers?

Accepted Answer

Zendesk Answer Bot has more customers in United States, United Kingdom and Brazil.
Thumbtack has more customers in United States, Canada and United Kingdom.

Zendesk Answer Bot Vs Thumbtack : In-Depth Comparison

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Comparing the customer bases of Zendesk Answer Bot and Thumbtack

Comparing the market share of Zendesk Answer Bot and Thumbtack

Compare Zendesk Answer Bot vs Thumbtack customers by geography

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