Question 1

What are the different markets in which
        Helpjuice and
        Salesforce Customer Portal compete against each other?

Accepted Answer

Helpjuice and
        Salesforce Customer Portal compete against each other in
        the Customer Self Service, Knowledge Management.

Question 2

How does the market share of
        Helpjuice
        and Salesforce Customer Portal compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Helpjuice has a
        17.64%
        market share in comparison to
        Salesforce Customer Portal’s
        1.85%.
        Since it has a better market share coverage,
        Helpjuice holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Salesforce Customer Portal holds the
        12th spot.

Question 3

How many customers are acquired by
        Helpjuice and
        Salesforce Customer Portal in the
        Customer Self Service segment?

Accepted Answer

Helpjuice has
        1,481 customers and
        Salesforce Customer Portal has
        155 customers in the
        Customer Self Service
        segment. Helpjuice has
        1326 more customers than
        Salesforce Customer Portal in this category.

Question 4

What are the countries in which
        Helpjuice and
        Salesforce Customer Portal has more customers?

Accepted Answer

Helpjuice has more customers in United States, United Kingdom and Germany.
Salesforce Customer Portal has more customers in United States, United Kingdom and Canada.

Helpjuice Vs Salesforce Customer Portal : In-Depth Comparison

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Comparing the customer bases of Helpjuice and Salesforce Customer Portal

Comparing the market share of Helpjuice and Salesforce Customer Portal

Compare Helpjuice vs Salesforce Customer Portal customers by geography

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