Question 1

What are the different markets in which
        Freshworks and
        Zoomph compete against each other?

Accepted Answer

Freshworks and
        Zoomph compete against each other in
        the Customer Experience, Brand Management, Contact Center, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and Zoomph compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.58%
        market share in comparison to
        Zoomph’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Zoomph holds the
        151st spot.

Question 3

How many customers are acquired by
        Freshworks and
        Zoomph in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,705 customers and
        Zoomph has
        33 customers in the
        Customer Experience
        segment. Freshworks has
        33672 more customers than
        Zoomph in this category.

Question 4

What are the countries in which
        Freshworks and
        Zoomph has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Zoomph has more customers in United States, United Kingdom and United Arab Emirates.

Freshworks Vs Zoomph : In-Depth Comparison

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Comparing the customer bases of Freshworks and Zoomph

Comparing the market share of Freshworks and Zoomph

Compare Freshworks vs Zoomph customers by geography

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