Question 1

What are the different markets in which
        Zoho CRM and
        Zoho CRM Plus compete against each other?

Accepted Answer

Zoho CRM and
        Zoho CRM Plus compete against each other in
        the Customer Engagement, Customer Experience, Applications Suite, Contact Management, Lead Management.

Question 2

How does the market share of
        Zoho CRM
        and Zoho CRM Plus compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        2.18%
        market share in comparison to
        Zoho CRM Plus’s
        0.04%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Zoho CRM Plus holds the
        78th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Zoho CRM Plus in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        20,625 customers and
        Zoho CRM Plus has
        396 customers in the
        Customer Experience
        segment. Zoho CRM has
        20229 more customers than
        Zoho CRM Plus in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Zoho CRM Plus has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Zoho CRM Plus has more customers in United States, India and United Kingdom.

Zoho CRM Vs Zoho CRM Plus : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Zoho CRM Plus

Comparing the market share of Zoho CRM and Zoho CRM Plus

Compare Zoho CRM vs Zoho CRM Plus customers by geography

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