Question 1

What are the different markets in which
        Zendesk and
        Shipup compete against each other?

Accepted Answer

Zendesk and
        Shipup compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Shipup compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.53%
        market share in comparison to
        Shipup’s
        0.03%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Shipup holds the
        84th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Shipup in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        163,257 customers and
        Shipup has
        276 customers in the
        Customer Experience
        segment. Zendesk has
        162981 more customers than
        Shipup in this category.

Question 4

What are the countries in which
        Zendesk and
        Shipup has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Shipup has more customers in France, United States and United Kingdom.

Zendesk Vs Shipup : In-Depth Comparison

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Comparing the customer bases of Zendesk and Shipup

Comparing the market share of Zendesk and Shipup

Compare Zendesk vs Shipup customers by geography

Customer Movements for this month

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