Technologies / Zendesk Vs LivePerson

Zendesk Vs LivePerson : In-Depth Comparison

Not sure if Zendesk, or LivePerson is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and LivePerson compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs LivePerson customers by industry, by geography and by buying patterns.

Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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Zendesk

Zendesk competes with other products in the Contact Center, Interactive Voice Response (IVR), Knowledge Management, categories. It has a market share in the Customer Experience category, and Zendesk has 187562 customers in 198 countries.

LivePerson

LivePerson competes with other products in the Project Collaboration, Customer Experience, Instant Messaging And Chat, Communication, Customer Engagement, Live Chat categories. It has a market share in the Customer Experience category, and LivePerson has 7444 customers in 105 countries.

Categories where Zendesk and LivePerson compete

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Comparing the customer bases of Zendesk and LivePerson

Comparing the customer bases of Zendesk and LivePerson, we can see that Zendesk has 187562 customer(s), while LivePerson has 7444 customer(s). In the Customer Experience category, with 187562 customer(s) Zendesk stands at 1st place by ranking, while LivePerson with 7444 customer(s), is at the 22nd place.

Zendesk

1 st

187562 Customer

LivePerson

22 nd

7444 Customer

Compare Zendesk vs LivePerson customers by geography

Comparing Zendesk and LivePerson customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and India, while LivePerson has more customers in United States , United Kingdom and Canada .

Zendesk

LivePerson

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs LivePerson’s target audience.

Zendesk

New

1419 Customer

Lost

1576 Customer

LivePerson

New

24 Customer

Lost

22 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and LivePerson compete against each other?

Zendesk and LivePerson compete against each other in the Customer Experience, Instant Messaging And Chat, Communication, Contact Center, Customer Engagement .

How does the market share of Zendesk and LivePerson compare in the Customer Experience market?

In the Customer Experience market, Zendesk has a 19.88% market share in comparison to LivePerson’s 0.79%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense’s Market Share Ranking Index for the Customer Experience category, while LivePerson holds the 22nd spot.

How many customers are acquired by Zendesk and LivePerson in the Customer Experience segment?

Zendesk has 187562 customers and LivePerson has 7444 customers in the Customer Experience segment. Zendesk has 180118 more customers than LivePerson in this category.

What are the countries in which Zendesk and LivePerson has more customers?

Zendesk has more customers in United States , United Kingdom and India .
LivePerson has more customers in United States , United Kingdom and Canada .

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